Connect With Your Round-the-clock Monitoring Team
The moment your home alarm system in Kalamazoo goes off, your 24/7 monitoring professionals will spring to action. The first move is to validate your alarm, and that includes reaching out to you. The procedure they abide by is dependent on the type of emergency. To illustrate, when a medical emergency is triggered, one attempt will be made to reach you before help is sent out. In the event of a break-in - the most typical kind of event - a monitoring professional will follow these procedures to reach out to you:
- An attempt will be made to communicate with you through the command hub. You will typically be requested to provide a passcode.
- If that is not successful, a call is made to your principal contact number.
- A second number or your first contact person is tried next.
- If there is still no answer, local law enforcement officers are dispatched.
- Your monitoring specialists will follow up with you again once authorities are alerted.
If you're not in a situation where you can converse with the monitoring team, don't worry. Assistance will still be sent even when you're unable to verify the emergency.
Get prepared for any situation with a Vivint home alarm system in Kalamazoo
Stay ready for any emergency with a modern home alarm system in Kalamazoo from Vivint. Call (269) 280-0186 to start the customization of your home’s defense today.